- Work with NZ's premier marine electronics innovator
- Support role with variety across Sales, Purchasing & Customer Service
- North Shore Auckland location
ABOUT THE COMPANY:
With over 80 years of innovation, our client is New Zealand’s leading marine electronics company, delivering cutting-edge hardware and software solutions for:
- Superyachts and commercial fishing fleets
- Seabed surveying and multibeam sonar mapping
- Defence and specialist marine applications
ABOUT THE ROLE:
We’re on the lookout for a proactive and detail-oriented Sales Support Coordinator to join a tight-knit team delivering world-class marine technology solutions.
Reporting to the National Sales & Aftersales Manager, you’ll play a key role in ensuring seamless support across sales operations, purchasing, and customer service. This is a dynamic role where no two days are the same — ideal for someone who thrives on variety, takes initiative, and brings strong organisational skills to the table.
You’ll work closely with internal teams — including Sales, Technical, Operations, and Accounts — and build strong relationships with external customers and suppliers.
WHAT YOU'LL BE DOING:
Customer Service & Sales Support
- Handle inbound customer enquiries and process sales orders promptly and accurately.
- Provide a welcoming experience for customers and visitors in the showroom.
- Support the sales team by coordinating customer communications and reporting on major orders and feedback.
- Keep product knowledge current and report on competitor activity.
- Maintain accurate purchasing records and process purchase orders in line with company policy.
- Run supplier re-order programs and contribute to supplier performance reviews.
- Coordinate and support the monthly S&OP process.
- Keep customer and inventory data up-to-date within internal systems (CRM, ERP, etc.)
- Create and maintain non-financial records to ensure consistency and data integrity.
- Regularly review and archive outdated entries.
- Ensure compliance with all company policies, especially in Health & Safety.
- Assist with administrative tasks and support across departments as needed.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office (especially Excel and PowerPoint).
- Experience with ERP systems (preferably ABEL).
- Strong multitasking skills with the ability to work under pressure.
- A collaborative, team-oriented mindset with high attention to detail
- A professional, approachable demeanor and ability to handle confidential information
- NZ-owned and operated, with a global reach
- Work with passionate, innovative minds
- Be part of a close-knit team that values trust and teamwork.
- Gain exposure to a broad scope of responsibilities and business areas.
- Develop your career in a stable, forward-thinking organisation.
HOW TO APPLY:
If you're ready to bring your sales support skills to a company that values initiative and collaboration, apply now with your updated CV.
Candidates must have the legal right to live and work in New Zealand to be eligible for this role.