- Contract length: 6 months+
- Location: Auckland
- Working Arrangement: Hybrid
About the Role
Are you a Functional Business Analyst who thrives on the process side of banking transformation, rather than the deep technical build? We have upcoming engagements with our clients in the banking and financial services sector, delivered through a major Salesforce-led transformation partner.
These roles suit process-focused BAs who are comfortable working directly with client stakeholders, can pick up ambiguity and run with it, and don't need to be told what to do next. You'll be working across banking clients in Auckland, contributing to CRM and process improvement initiatives within Salesforce-based environments.
Key Responsibilities
- Elicit, document, and validate business process requirements with banking stakeholders.
- Map current and future state processes, identifying gaps and improvement opportunities.
- Act as the link between business teams and the delivery team, translating needs clearly on both sides.
- Work autonomously across multiple concurrent priorities without close supervision.
- Support requirements definition within a Salesforce delivery environment (functional, not technical).
- Build strong working relationships directly with client stakeholders.
- Proven experience as a Functional Business Analyst within banking or financial services.
- Strong process analysis and mapping skills; process-focused rather than deeply technical.
- Excellent stakeholder communication, comfortable working directly with clients.
- Self-starter: autonomous, resourceful, and solution-oriented.
- Exposure to Salesforce environments highly advantageous (functional exposure, not technical build experience required).
- Auckland based, available for banking sector engagements.
If you're an experienced Functional BA with banking sector experience who fits the above, apply now for this upcoming client work.
