Senior IT Systems Engineer

Contract type: Permanent
Location: Hastings, Hastings District, Hawke's Bay
Specialisation: Cloud, DevOps & Infrastructure
Date: 2021-09-08
Salary: Over market rate plus the company car
Reference: JO-2109-18510
Contact name: Catherine Wang
Contact email: catherine@recruitit.co.nz

Job description

ABOUT THE COMPANY

Recruit IT is working with an IT consultancy client and have a great vision for the future of their business. They offer IT project planning and implementing, 24/7 support desk, network management, office 365 backup, cloud service.

 

 

ABOUT THE ROLE

 

  • Act as a contributing member of our Technical Delivery team - sharing your knowledge, insights and empowering yourself and others to do your best work.
  • Act as a key escalation point for technical issues or service requests, actively take ownership of complex problems, especially those on subjects for which you have specific technical knowledge.
  • Build and maintain a detailed understanding of customer environments and ensure site documentation is accurate, reflective, and up to date.
  • Go to customer sites as required to resolve on-premises issues, as well as to build positive direct relationships with customers.
  • Develop a really good understanding of all company services and how these relate to customer needs.
  • Identify and follow up opportunities where the company can continue to make smarter business possible for our customers!
  • Carry out assigned project work from the design phase through to scoping and deployment for our customers.
  • Share knowledge by providing training to other staff on specific subjects and sites.
  • Have a strong focus on the achievement of your role objectives – this will ultimately generate the right outcomes for the team, customers, and company.
 

SKILLS & EXPERIENCE

 

  • 10+ years experience in a high performing Managed Services, Managed IT Services, or IT
  • Service delivery environment.
  • A high level of verbal and written communication skills – and documentation skills are a must.
  • Excellent interpersonal skills with a strong customer service focus.
  • Experience with modern wired and wireless networking technologies - HTTP/s, DNS, TCP/IP, VPNs, VLANs, ACLs, Routing, and Switching.
  • Detailed understanding of security and security technologies including UTM, modern firewalling, MFA, user awareness and security policy.
  • Ability to deploy, administer, troubleshoot, upgrade, and perform maintenance on Microsoft Server operating systems - both cloud and on-premises.
  • Extensive experience in designing and implementing Microsoft Azure and M365 solutions for
  • customers.
  • Experience with PSA and RMM systems, working with tickets, time entry, and remote management.
  • Experience with virtualisation technologies including VMWare, and Hyper-V.
  • Professional IT certifications and a track record of constant upskilling - with Microsoft, VMWare, Fortinet and other security certifications preferred.
 

COMPANY CULTURE

 

This is a grown-up environment where you will have the freedom and trust to get on with your work. 

 

The hiring manager is a passionate technologist who values the technical growth and development of the team. 

 

 

If this sounds like you then apply today with your most up to date CV or send it to catherine@recruitit.co.nz

 

If you want to get more details, please contact Catherine Wang on 021 086 16766. 

Consultant

Catherine Wang
Catherine Wang

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