Process Lead (ITIL)

Contract type: Permanent
Location: Wellington, Wellington City, Wellington
Specialisation: Other
Date: 2021-08-29
Salary: Competitive Salary
Reference: JO-2108-18386-2
Contact name: Frances Poynder
Contact email:

Job description

Assist with multi-cloud solutions for customers
Wellington location 
Competitive remuneration and flexible working

This role will specialise in service improvement, you will assist with the transformation for this organisation’s cloud services. You will be responsible for service improvement and customer experience, this will involve new features in automation.
You will be required to apply standardisation, automation and code for exceptional customer experience. You will contribute to the DevOps Cloud operations and managed cloud operations, processes and procedures utilising Agile, DevOps and Lean Practices. 

  • Experience in operations or service management 
  • Experience across multi cloud initiatives within agile environments
  • You will have a customer centric focus
  • Engaging stakeholder skills
  • Problem solving abilities
  • Christchurch location considered also

If you are a service analyst or even a project coordinator with some service experience, apply now!
Please apply online with your up-to-date CV or call Frances on 027 901 9009 for a confidential discussion


Frances Poynder
Frances Poynder

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